Last Updated: January 2025 🇧🇩 Bangladesh Players

Privacy Policy – tkpk Online Casino Bangladesh

Your privacy matters to tkpk. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. We keep things straightforward — no legal jargon, no hidden surprises.

Our Commitments

How tkpk Protects Your Privacy

Six core commitments that define how tkpk handles your personal data every single day.

SSL Encryption on Every Page

Every page on tkpk.live is served over HTTPS with SSL encryption. This means that any data you submit — whether it's your registration details, your deposit amount, or your support message — is encrypted in transit and cannot be intercepted by third parties. This is not optional on tkpk; it applies to every single connection.

We Never Sell Your Data

tkpk does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process your transactions, and provide you with support. If you receive marketing from tkpk, it is because you opted in — and you can opt out at any time from your account settings.

Minimal Data Collection

tkpk only collects the data it actually needs. We don't ask for information that isn't relevant to running your account or processing your payments. The data we collect is listed clearly in this policy, and we review our data collection practices regularly to make sure nothing unnecessary is being stored.

Strict Internal Access Controls

Access to player data within tkpk is restricted on a need-to-know basis. Only team members who require access to your data to perform their job — such as support agents handling your query or the payments team processing your withdrawal — can view it. All internal access is logged and audited.

Your Rights Are Real

You have the right to access the data tkpk holds about you, to request corrections, and to request deletion subject to legal retention requirements. These aren't just words in a policy — tkpk has a process for handling these requests and a team that responds to them. Contact support to exercise any of your data rights.

Breach Notification Policy

In the unlikely event of a data breach that affects your personal information, tkpk will notify you promptly via the contact details on your account. We will explain what happened, what data was affected, and what steps we are taking to address it. Transparency in a crisis is as important to us as transparency in normal operations.

1 Introduction

This Privacy Policy explains how tkpk ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players who register and use tkpk.live. It applies to all players in Bangladesh and to anyone who accesses the tkpk platform, whether through a web browser, the tkpk mobile app, or any other means.

tkpk takes privacy seriously. We understand that players in Bangladesh are trusting us with sensitive personal and financial information, and we treat that trust as a responsibility. This policy is written in plain language so that every player can understand exactly what happens to their data when they use tkpk.

By registering on tkpk, you confirm that you have read this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree with this policy, you should not use tkpk. For questions about how your data is handled, contact us at [email protected].

This Privacy Policy was last updated in January 2025. When we make significant changes, we will notify registered players via the contact details on their account before the changes take effect.

2 Data We Collect

tkpk collects only the personal data that is necessary to operate your account, process your transactions, and comply with legal obligations. Below is a clear breakdown of the categories of data we collect and the source of each.

Data Category Examples Source
Identity Data Full name, date of birth, national ID number Provided by you at registration or verification
Contact Data Mobile number, email address Provided by you at registration
Financial Data bKash / Nagad / Rocket wallet number, transaction history Provided by you during deposits and withdrawals
Technical Data IP address, device type, browser type, operating system Collected automatically when you access tkpk
Usage Data Games played, bets placed, session duration, pages visited Collected automatically during your sessions
Communications Data Support chat logs, emails sent to tkpk Generated when you contact tkpk support

tkpk does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

3 How We Use Your Data

tkpk uses your personal data for the following purposes. We only use your data for purposes that are compatible with why it was originally collected.

  • Account Management: To create and maintain your tkpk account, verify your identity, and keep your account secure.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Customer Support: To respond to your queries, resolve disputes, and provide assistance when you contact the tkpk support team.
  • Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and other illegal behaviour on the platform.
  • Responsible Gaming: To monitor gaming patterns and identify players who may need support, in line with our responsible gaming obligations.
  • Legal Compliance: To comply with applicable laws, regulations, and requests from regulatory or law enforcement authorities.
  • Platform Improvement: To analyse usage patterns and improve the tkpk platform, games, and user experience.
  • Marketing (opt-in only): To send you promotional offers, bonus notifications, and game updates if you have opted in to receive them.

tkpk does not use your data for automated decision-making that produces legal or similarly significant effects without human review. If an automated system flags your account for review, a member of the tkpk team will assess the situation before any action is taken.

4 Legal Basis for Processing

tkpk processes your personal data on the following legal grounds, depending on the purpose of the processing:

  • Contract Performance: Processing your data is necessary to provide you with the tkpk service you signed up for, including account management and payment processing.
  • Legal Obligation: tkpk is required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering and regulatory compliance purposes.
  • Legitimate Interests: tkpk has a legitimate interest in preventing fraud, securing the platform, and improving the service it provides to players.
  • Consent: Where tkpk relies on your consent — for example, to send you marketing communications — you can withdraw that consent at any time by contacting support or updating your account preferences.

5 Data Sharing

tkpk does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment Processors: Your mobile wallet number and transaction details are shared with bKash, Nagad, or Rocket solely to process your deposits and withdrawals.
  • Identity Verification Providers: When you submit identity documents, they may be processed by a third-party verification service to confirm their authenticity.
  • Game Providers: Your username and game activity may be visible to the game studios that supply games to tkpk, to the extent required to operate those games.
  • Regulatory and Law Enforcement Authorities: tkpk will disclose your data to relevant authorities if required to do so by law, court order, or regulatory obligation.
  • Business Transfers: In the event that tkpk is acquired by or merged with another entity, your data may be transferred as part of that transaction. You will be notified before your data becomes subject to a different privacy policy.

tkpk will never share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes without your explicit consent.

6 Cookies

tkpk uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. Cookies are small text files stored on your device when you visit tkpk.live.

The types of cookies tkpk uses are:

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of essential cookies.
  • Functional Cookies: Remember your preferences such as language settings and display options to improve your experience on tkpk.
  • Analytics Cookies: Help tkpk understand how players navigate the platform so we can identify areas for improvement. These cookies collect anonymised data.
  • Marketing Cookies (opt-in): Used only if you have opted in to receive personalised promotions. These cookies help tkpk show you relevant bonus offers.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the tkpk platform. For most players in Bangladesh accessing tkpk via mobile, essential cookies are the only ones that significantly affect your experience.

7 Data Retention

tkpk retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The general retention periods are as follows:

  • Account and Identity Data: Retained for the duration of your account and for 5 years after account closure, in line with anti-money laundering regulations.
  • Transaction Records: Retained for 5 years from the date of each transaction for financial compliance purposes.
  • Support Communications: Retained for 2 years from the date of the last communication.
  • Technical and Usage Data: Retained for up to 12 months in identifiable form, after which it is anonymised or deleted.

When your data is no longer required, tkpk deletes it securely or anonymises it so that it can no longer be linked to you. If you request account deletion, tkpk will delete your data subject to the legal retention requirements listed above.

If you have self-excluded from tkpk for responsible gaming reasons, your data will be retained for the duration of the self-exclusion period to prevent re-registration, even if you request deletion.

8 Your Rights

As a tkpk player, you have the following rights over your personal data. To exercise any of these rights, contact tkpk support at [email protected]. We will respond within 30 days.

  • Right of Access: You can request a copy of the personal data tkpk holds about you at any time.
  • Right to Rectification: If any of your personal data is inaccurate or incomplete, you can ask tkpk to correct it.
  • Right to Erasure: You can request that tkpk delete your personal data, subject to legal retention requirements.
  • Right to Restrict Processing: You can ask tkpk to limit how it uses your data in certain circumstances, for example while a dispute is being resolved.
  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Right to Object: You can object to tkpk processing your data for marketing purposes at any time. You can also object to processing based on legitimate interests.
  • Right to Withdraw Consent: Where tkpk relies on your consent to process your data, you can withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

9 Security

tkpk implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption on all pages and data transmissions.
  • Encrypted storage of sensitive data including payment details and identity documents.
  • Role-based access controls limiting internal access to player data.
  • Regular security audits and vulnerability assessments of the tkpk platform.
  • Two-factor authentication options for player accounts.
  • Automated monitoring for suspicious login attempts and unusual account activity.

While tkpk takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong password, do not share your login details, and contact tkpk support immediately if you suspect unauthorised access to your account.

10 Children

tkpk is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If tkpk discovers that a player is under 18, the account will be closed immediately, all data will be deleted, and any funds will be handled in accordance with our Terms and Conditions.

If you believe a minor has registered on tkpk using false information, please contact us immediately at [email protected]. We will investigate and act promptly.

11 Changes to This Policy

tkpk may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that affect how we use your data, tkpk will notify you directly via the mobile number or email address registered on your account, giving you reasonable notice before the changes take effect. Your continued use of tkpk after the effective date of any changes constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically so you are always aware of how tkpk handles your personal data.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tkpk handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

Privacy Support

Email us at [email protected] with the subject line "Privacy Request". We aim to respond to all privacy-related enquiries within 24 hours and to fulfil data subject requests within 30 days.

Your Data Is Safe

Play on tkpk with Complete Confidence

Your personal data is protected, your transactions are encrypted, and your privacy is respected. Register on tkpk today and enjoy 200+ games with instant BDT payments via bKash and Nagad.

18+ only. Please gamble responsibly. Responsible Gaming